I've tried removing and re-installing Windows Mobile Device Center and driver pack and that did not fix it either.Īdditionally Canon Powershot camera gives us similar results. I've tried deleting upper and lower filter values in the registry which I found out later is mainly for CD/DVD devices, that didn't fix anything. I've tried deleting USB controllers from Device Manager and rebooting, it re-detects them all and still gets code 19 on the device. I've tried removing windows media player 12 feature and adding it back. Tried hardware troubleshooter which basically seems to automate the process of uninstalling and scanning. It downloads the driver from windows-update and returns to code 19. Uninstall the device in device manager and scan for changes. I've tried all the solutions I can find on the web and none of them work. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. It appears in device manager with a yellow exclamation point. This all worked fine until recently the devices come up as failed. We connect these devices to our computers to copy files to.

We have some symbol windows mobile-based handheld devices that we use in our business.

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